We have partnered with knowledgeable security experts to help alleviate fraud for our Card Holders. In the case of fraud, security breaches or transactional disputes we are providing you with the following information, tips and tools to help keep your accounts safe.
If Your Finex Debit/ATM Card is Lost or Stolen
If you have been wrongly charged on your Finex Debit/ATM card.
*This information MUST be submitted to us no later than 60 days following the date of the first fraudulent transaction.
If You Are a Victim of A Large Data Breach
Finex will contact you to determine if your card has been comprised OR if you choose you can block your card (see instructions above) until further notification,
If Your Credit Card (VISA) is Lost, Stolen or if you have a transaction dispute
Contact Card Services at (800) 558-3424 (24/7 Coverage)
June 2016
National Cyber Security Awareness Month (Department of Homeland Security)
October 2015
Debit Card Fraud At Walmart Discovered in 16 States (CSO online)
October 2014
7 Reasons Your Debit Card Makes You a Target for Fraud (Magnify Money)
May 2014
Scam Alert-- Your Credit/Debit Card Hasn't Been Deactivated (BBB)
Finex works with our members to help monitor credit scores and offer tips on how to improve your credit scores We provide the following services:
You can also visit www.Annualcreditreport.com to monitor your credit and receive a free copy of your credit report every 12 months from each credit reporting company.
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