Welcome to the Finex Credit Union family!

We welcome legacy FCCU members to Finex Credit Union!

This merger marks the beginning of a new chapter for our institutions and provides the foundation for an enriched banking experience for all our members.

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Start A Great Journey Together

What Does This Mean For You?

  • Account Access:

    - Account numbers will remain mostly the same.
    - The new number adds a “9” to the front of your existing account number for a total of seven digits.
    - For those members whose account number is currently only 5 digits a “9” and “0” would be added to the front of your existing account number.
  • Debit Card Update:

    - If you possess an FCCU debit card, you should have received a new Finex debit card in the mail. 
    - You will need to activate the new debit card starting December 2nd. After December 4th, the FCCU debit card will no longer be in service.
    - The new card offers enhanced contactless and mobile wallet features.
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Secure Conversations on Finex Mobile App
Enroll in Online Banking

Enhanced Mobile Banking is at Your Fingertips

Enjoy an improved, user-friendly online and mobile banking experience. You will need to enroll in these new services starting December 4th. You can enroll at https://accounts.finexcu.org/enroll. For help with this process, please contact our member services using the form below or call 860-282-0001.

  • Chat With Us

    Chat with our member support team in real-time through the Finex Mobile Banking App. It's safe, secure, and available for you wherever you are!

  • Send Money with Zelle®

    Pay back your friends or cover your portion of the bill quickly and securely with just an email address or U.S. mobile number.

    Explore Zelle®

  • Control Your Cards

    Avoid the hassle of getting a new debit card if yours is simply misplaced. Easily lock and secure your misplaced card and unlock it when you find it. 

  • Monitor Your Credit

    Track your credit score quarterly with our Credit Trends Tool. Make informed financial decisions with this secure and private feature right from our app!

    Explore These Features
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Help Form

Frequently Asked Questions

Do I have to re-enroll to online and mobile banking?

You will need to re-enroll starting December 4th. You can enroll here. You can find the Finex Credit Union Mobile App on both the Apple App Store and Google Play Store.

What will happen with my debit card?

You should have received a new card in the mail. The new card can not be used until activated on or after December 2nd. Your current debit card will continue to work until December 4th. 

What happens to my account number?

Account numbers will remain mostly the same. The new number adds a “9” to the front of your existing account number for a total of seven digits. For those members whose account number is currently only 5 digits a “9” and “0” would be added.

How can I receive help regarding my accounts?

You can fill out the form on this page or call us at 860-282-0001. 

Where can I see my statements?

You can see current statements online. If you need old statements you can request through contacting the credit union at help@finexcu.org

Will the phone number be changing?

Yes, our phone new number is 860-282-0001.

Will my direct deposit remain the same?

Yes, there is nothing you need to do.

Do I have to set up my automatic payments again?

No, any automatic payments will remain the same.

Are there any changes to my loan payments?

No, your due date does not change, nor how you make the payments. You can continue to make the payments as you have been, but you can start addressing the checks to Finex Credit Union.

Can I continue to use my existing checks?

Yes, you can continue to use your existing checks from FCCU.

When will I receive my tax documents?

2023 Documents for Tax Reporting Purposes will be available in early January.