Online and mobile banking make managing your finances easier and more convenient, but they also make it more important than ever to protect your login information.
Your online and mobile banking credentials — including your username, password, security questions, and verification codes — are the keys to your account. Keeping that information safe can help protect your personal and financial information from fraud.
Use a strong, unique password
One of the most important things you can do is create a strong password that is unique to your Finex online and mobile banking account. Avoid using easy-to-guess information like birthdays, names, or simple number patterns. A stronger password should include a mix of letters, numbers, and symbols.
It is also important not to reuse passwords across multiple accounts. If another website is ever compromised, reused passwords can make it easier for fraudsters to gain access to your banking information.
Never share your login information
Be cautious of emails, text messages, or phone calls asking for your username, password, or one-time verification code. These are common tactics used in phishing scams to try to gain access to your account.
Finex will never ask for your password, online and mobile banking credentials, or secure verification codes.
Be careful on public Wi-Fi
Avoid accessing online or mobile banking while connected to public or unsecured Wi-Fi networks whenever possible. Public networks can make it easier for your information to be intercepted.
When banking online, always use a trusted and secure internet connection.
Keep your devices updated
Make sure your phone, tablet, and computer are running the latest software updates. These updates often include important security patches that help protect your device and your information.
Using antivirus software and locking your device with a password, PIN, or biometric login can also add another layer of protection.
Turn on extra security features
If extra security options are available, such as multi-factor authentication, use them. Multi-factor authentication adds another step to the login process and can help prevent unauthorized access even if someone has your password.
Monitor your account regularly
Checking your account activity regularly can help you catch suspicious transactions early. Review your balances and recent transactions often, and report anything unusual right away.
Bank smarter and safer
At Finex, protecting our members’ information is a top priority. A few simple habits can go a long way in helping keep your online and mobile banking experience safe and secure.
If you ever notice suspicious activity or believe your account information may have been compromised, please contact Finex right away at 860-282-0001.
