A New Member Experience:
Finex Credit Union has reinvented our Vernon location. We will soon be able to provide you with extended hours and full member support.
To Learn more about Finex's transition from First New England click here.
The Real Deal:
- Finex Video Tellers are new staff working out of our East Hartford office. They work side by side with our more experienced staff and management.
- Ownership did not change. We have the same staffing plus more to grow.
- The video solution developed as members rapidly moved to mobile banking while decreasing trips to the branch for transactions. It solves longstanding member improvement areas noted in surveys that are listed below in "Benefits" section.
- Privacy and phone support are being improved upon.
- Expanded hours in Vernon and extended hours by year end.
- Convenient new Manchester ShopRite location with longer weekend hours.
- Full member support by our branch concierges.
- Privacy rooms for products and services.