The Importance of Regularly Updating Your Contact Details

Sep 16, 2025
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Keeping your contact details up-to-date is crucial for seamless communication and the security of your financial transactions.

Keeping your contact details current with Finex Credit Union ensures smooth communication and protects your financial security.

How to Update Your Information

You can make updates in just a few steps:

  1. Log in to online banking or the Finex mobile app.

  2. In the left-hand bar, select your name.

  3. Click Personal Settings to review or update your phone number, email address, and mailing address.

Why It Matters

Up-to-date contact information helps us:

  • Alert you quickly if we notice suspicious account activity.

  • Share important updates about your accounts.

  • Provide timely support and personalized service.

Risks of Outdated Information

If your details aren’t current, you may miss urgent fraud alerts or important communications about your accounts. This can lead to delays, added stress, and even financial loss.

Stay Connected

Whenever you change your phone number, email, or address, update your information right away through online or mobile banking. It’s one of the simplest ways to stay protected and make sure Finex can always reach you.

Need Help? Contact Us!