President's Message | Spring 2019

Apr 26, 2019

Mortgages – Online Browsing can lead to offline frustrations

MortgageShopping for a new home usually starts with Zillow or Trulia but quickly you are inundated with online lending sites claiming to get you the “best mortgage for your perfect dream home.” When the calls come nonstop, you quickly realize you were being tracked every step of the digital path taken and sometimes even on paths you don’t remember.

Where do you really want to end up? With a person you trust who can guide you through the digital mortgage steps while respecting your privacy? Believe me when I tell you that combination is not found on a “rocket”, nor under a “tree”. 70% of the time it is found locally. At Finex we have simplified the mortgage process while marrying that experience to our trusted local advice and decision making.

Our Mortgage “Quick Apply” is a short form designed to give you preliminary advice without pulling your credit or putting you on a robocall treadmill. Because we track your credit as part of your membership, we already know who we are talking to. We send custom messages with options on how and when to contact us. But increasingly we are finding that our initial conversations do lead to streamlined preapprovals that are an essential part of smart comparison shopping. Here, the new Fintech approach with personal service has really made a big difference.

I hope you will trust us at Finex Credit Union for the specific mortgage advice you will need. Through our mortgage subsidiary company Mortgage Markets CUSO we have guided members for over 20 years to confidently purchase or refinance their homes. And with our new Fintech make over I think you will find we have the best of both worlds right here at Finex!

 For a limited time, we are offering a $300 Closing Cost Credit for Finex members.  If you become a new Premier Member, we will increase your closing cost credit to $500.


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Michael Palladino President/CEO